Frequently Asked Questions

Everything you need to know to make your trip a lifetime memory.

Everything you need to know to make your trip a lifetime memory.

Number 24 Tuan Chau Harbour

Old Quarter Hanoi Vina Cruise, 1A Le Thanh Tong Street, Hanoi Description: Opposite the Opera House, at the intersection of Hai Ba Trung Street and Le Thanh Tong Street

Yes you certainly can. If you need instant help please contact Ms. Quinn directly Tel/ WhatsApp: (+84) 869.938.993

Contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993

Contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993

Contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993

ABSOLUTELY YES (However the price might goes up a little bit during big holidays. Our cruise team will let you know if it's the case). You may need to pay for your own transportation if you want to customize your transfer, usually we have Limousine and bus transferring.

Yes you can, just let our Sale team/ our cruise team know and arrange for you.

Approximately 2 hours (We use highway for the journey).

Yes we are.

Latest 01 day before your tour starts.

You can always visit our office at: Vina Cruise, 1A Le Thanh Tong Street, Hanoi Description: Opposite the Opera House, at the intersection of Hai Ba Trung Street and Le Thanh Tong Street Note: Our office work hour is from 8:00 a.m. - 5:00 p.m. weekday.

Yes absolutely, you can pay in full on the website, or visit our office at: Add: Vina Cruise, 1A Le Thanh Tong Street, Hanoi Description: Opposite the Opera House, at the intersection of Hai Ba Trung Street and Le Thanh Tong Street Note: Our office work hour is from 8:00 a.m. - 5:00 p.m. weekday.

The tour fee is a whole package thus the tour fee is fixed.

Of course. Please contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993

Please contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993 The regulation for cancellation will be found on our Tour itinerary

It is advised not to, however if you do we will charge: 250,000vnđ/ bottle of wine 350,000vnđ/ bottle of spirit 20,000vnđ/ can of Beers/ soft drinks

Please contact Ms. Quinn directly: Tel/ WhatsApp: (+84) 869.938.993

We recommend you to do so as during those big holidays there are many customers wanting to go on the cruise and the spots fill up rather quickly.